Fraud is on the rise and financial institutions are seeing increased attempts to gain account and online login information through text scams and phishing attempts. Idaho First Bank will never call you or send you a text or email with a link to unlock your account or debit card and we will never ask for secure information such as online banking passwords or access codes. If you are unsure of communication you have received, please call us at 1-866-634-2760.
Banking Disclosures
FDIC Insured
Protecting you and helping you thrive.
Insurance Coverage — learn more at FDIC
When protecting your financial future it is important to bank with an FDIC Insured bank. We at Idaho First Bank are here to help you protect your financial nest egg. We can help you understand the very complex program of the FDIC Insurance or go to www.fdic.gov to learn more. There you will find the Electronic Deposit Insurance Estimator or EIDE for short at https://www.fdic.gov/edie/index.html to help you determine your insurance coverage.
Internet Banking Agreement
This Internet Banking Agreement (“the agreement”) explains the terms and conditions governing use of basic Internet Banking services offered by Idaho First Bank. To apply for Internet Banking, please read and agree to the following terms and conditions.
In this material, “bank”, "we", "us", and "our" are used to refer to Idaho First Bank (IFB). “I”, "you", and "your" are used to refer to the signer/depositor on the account or an authorized representative who contracts for Internet Banking service with us or who uses or is authorized to use an Internet Banking Identification Number and Internet Banking Personal Identification Number (PIN/PASSWORD/Password) or other means of access, which we establish or approve. The term "Internet Banking" refers to our service that allows you to obtain account information, review transaction activity, transfer funds, and perform other transactions over the Internet, including the optional Bill Payment service, by use of a personal computer with a modem and appropriate browser software and /or other means which we authorize or may allow from time–to-time. The term “business day” refers to every day except Saturday, Sunday, and federal holidays.
These terms and conditions are in addition to those terms and conditions that apply to any other accounts you have with us or any other services you obtain from us, including those set forth in any deposit agreement. This agreement shall be governed by and interpreted under State of Idaho and applicable Federal law. We reserve the right to amend or terminate your Internet Banking service at any time. When making changes, IFB will comply with all legal notice requirements. You further agree that all disclosures required to be provided by the Bank under Federal Reserve Regulation E (Reg E) in writing for its Internet Banking service may be provided by the Bank.
Security
You understand and agree that security for the Internet Banking service is controlled by the Internet Banking Identification Number assigned by us, together with the Internet Banking Personal Identification Number ("PIN/PASSWORD") chosen, entered and maintained by you. You will be required to enter the PIN/PASSWORD number assigned by us the first time you use the Internet Banking service. You will be prompted to change your PIN/PASSWORD at that time to a unique set of characters chosen by only you. At any time you may change your Internet Banking Identification Number & PIN/PASSWORD number through the Options section of the Internet Banking service once you have entered the program. You are responsible for all transactions that you initiate. If you have a reason to believe that someone has gained access to your password, or have given someone your Internet Banking Identification Number and PIN/PASSWORD and want to terminate that person's authority, you must change your identification number and PIN/PASSWORD or take additional steps by calling IFB to prevent further access by such person(s). You agree to use your best efforts to safeguard and protect your Internet Banking Identification Number and PIN/PASSWORD from unauthorized use.
You understand that your Internet Banking Identification Number and PIN/PASSWORD are needed to expend funds from your account and that both must be protected. You authorize IFB and its agents to follow any instructions transmitted by use of your Internet Banking Identification Number and PIN/PASSWORD, and agree to be bound thereby. Your Internet Banking Identification Number and PIN/PASSWORD are confidential information and should be known only to you. You are responsible for keeping your Internet Banking Identification Number and PIN/PASSWORD safe and secure.
If you incorrectly enter your logon Pin/PASSWORD 3 times you will be prevented from entering Internet Banking. You must contact a bank representative during a business day if access is denied.
Bank representatives will not, for any reason, ask for your PIN/PASSWORD. If you are contacted by anyone requesting information, contact us immediately. Any information downloaded by you to your financial advisor or other software becomes your property and responsibility.
You may use the Internet Banking service to access your deposit accounts at the Bank which you are an authorized signer on, own and from which you have an unrestricted right to withdraw funds. We reserve the right to limit the types of accounts that may be accessed and the types of transactions you may perform. You agree that if any account being accessed through the Internet Banking service is jointly owned, then you will be bound by all transactions in the account authorized by any joint account owner. Each person on a joint account will be liable for all transactions that are made on that account. Each owner(s) on a multiple party account(s) agrees to be liable for the actions of the other owner(s) on the account.
You are liable for all transactions made or authorized using your Banking Identification Number and PIN/PASSWORD. IFB has no responsibility for establishing the identity of any person or determining the validity of any transaction received using Banking Identification Number and PIN/PASSWORD. If you provide your Banking Identification Number and PIN/PASSWORD to anyone, you authorize any transactions carried out by that person. IFB assumes all transactions authorized by your Banking Identification Number and PIN/PASSWORD are legitimate. You agree to indemnify and release Idaho First Bank, the directors, officers, employees, and agents harmless from all losses, any and all liability and agree not to make any claim against Idaho First Bank or bring any action against Idaho First Bank in honoring or allowing any actions or transactions where you have authorized the person performing the actions or transaction to use your account or when you have provided your Banking Identification Number and PIN/PASSWORD to that person.
You also understand that there is a maximum dollar limit on any payment or transfer that is equal to the available balance in your deposit account(s) plus the available credit balance in any overdraft line of credit attached to the deposit account(s).
Stop Payments
By submitting the electronic Stop Payment request, I agree to the following: I understand I am requesting a stop payment on the draft(s) described in the form, unless Idaho First Bank has already paid, certified or accepted it. I understand the exact information on the draft is necessary for it to be identified for stop payment. The Bank will not be responsible for failing to stop payment if I give the Bank the incorrect information. I also understand that a Stop Payment Fee may be charged to my account.
I understand this request will cease to be effective 6 months from the date submitted, and I may cancel my request by contacting the Bank. I understand it is my responsibility to update the Bank regarding changes to my personal information including, but not limited to, my address, phone number, and email address. If I do not notify the Bank of my changes, I may not receive important notices regarding my account.
The Bank will not be liable for payment of the draft contrary to this request unless payment is caused by the Bank's negligence and causes actual loss to me. The Bank's liability shall not exceed the amount of the draft in any event. I agree to reimburse the Bank for any loss it sustains honoring this request.
Availability
IFB's Internet Banking will generally be available 24 hours per day, seven days a week, except for scheduled maintenance. The service and our products and services are not necessarily available everywhere, and may or may not be available to non-residents and non-citizens of the United States. In no event shall IFB be liable for any damages whatsoever which arise out or relate to:
Your inability to use or access (or use of or access) IFB's Internet Banking services. Your reliance on any information provided via our website; or Any other failure of performance, error, omission, interruption, defect, or any loss or delay in transmission.
Account balance information available through IFB's web site may not reflect outstanding checks, charges, or unposted transactions. Pending transactions are transactions that are presented to the Bank during the current business day or after the processing cut-off time for the previous business day. Pending transactions, and check card transactions may include a variety of items including, direct deposits, ACH items, and ATM transactions. When these items are presented to the Bank, they are “memo” posted to your account. The transactions will permanently post to your account, generally, in 1 – 3 days depending on the item. When the amount is “memo” posted to your account, your account balance reflects these items. Your account will increase by any deposit transaction and decrease by any withdrawal. Some transactions may cause a little confusion as to the way they are posted; check card transactions in particular. There are several instances where a check card transaction may “memo” post for an amount that is different than the actual purchase price. The authorization process used by the merchant determines the amount that “memo” posts to your account. Although we strive for accuracy, some information and resources provided to you using IFB's Internet services may contain technical or other errors, inaccuracies, omissions, typographical errors, and may become outdated.
It is your responsibility to protect your system's security and to protect your system against viruses, worms, Trojan horses, and other items of a destructive nature. You agree to use reasonable care not to introduce any such items to our web site or any services offered through the IFB website. All information and services are provided “as is” without warranty of any kind either expressed or implied. IFB shall have no liability for direct, special, incidental, indirect, consequential, or exemplary damages, regardless of whether such damages arise in contract, tort (including negligence and strict liability) or otherwise for lost profits, business interruption, or loss or programs or data on your computer system, regardless of whether we were advised of the possibility thereof.
Fees
There is no monthly fee for the Bill Pay service.
Idaho First Bank reserves the right to charge you for research time involving payments no longer available in your screen history. For all other account fees, please refer to your Disclosure Statement received when you opened your account or periodically mailed to you along with your monthly statement. We will be informing you before charges incur.
Electronic Fund Transfers (EFT) processes Bill payments. Please see the Electronic Fund Transfers Disclosure Statement included, or, received when you opened your account, which discloses important information concerning your rights and obligations.
Change in Terms
If the change results in increased fees or charges, increased liabilities for you, fewer types of available electronic fund transfers or stricter limitations on the frequency or dollar amounts of transfers, then we will mail or deliver a written notice to you at least 30 days before the effective date of any change in a term or condition disclosed in this agreement. We may send any such notice to you only by electronic mail and you will be deemed to have received it three days after it is sent.
Privacy Policy
Our Privacy Commitment to You.
If the change results in increased fees or charges, increased liabilities for you, fewer types of available electronic fund transfers or stricter limitations on the frequency or dollar amounts of transfers, then we will mail or deliver a written notice to you at least 30 days before the effective date of any change in a term or condition disclosed in this agreement. We may send any such notice to you only by electronic mail and you will be deemed to have received it three days after it is sent.
We recognize, respect and protect the personal privacy rights of all our customers. We realize that our customers entrust us with personal information and it is our policy to maintain that data in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information, the consumers who visit our institution and all of those who visit our Website.
Idaho First Bank will NEVER request personal information by email including account numbers, passwords, personal identification information or any other confidential customer information. Fraudulent emails may be designed to appear as though they are originated by Idaho First Bank. Report any suspicious emails immediately to Idaho First Bank. Do not respond to any email communications which request any type of personal or confidential information and do not go to any links listed on this email. Once reported, delete these emails. These communications are not originated by Idaho First Bank. If we need to contact you, it will always be done in a manner that protects your personal and confidential information. We value YOU and work diligently to protect your personal information! Forward suspicious emails and websites to www.usa.gov/online-safety. Thank you for helping us detect and stop fraud.
Confidentiality and Security of Nonpublic Personal Information
We restrict access to your private information to only those employees who need to know that information in order to provide the proper products and/or educated services to you. We maintain physical, electronic, and procedural safeguards to shield all of your nonpublic information.
Nonpublic Personal Information We Collect
We collect nonpublic, personal information about you from the following sources:
• Information we receive from you on applications or necessary other forms.
• Information about your transactions with our affiliates and us.
• Information we receive from a consumer-reporting agency.
Nonpublic Personal Information That We Disclose
We do not disclose, nor do we reserve the right to disclose, any private information about our customers or former customers to anyone except to other nonaffiliated third parties as permitted by law.
If you believe an error has occurred, you can call the following numbers for information about how to handle the problem:
Idaho First Bank: (208) 634-1000 Hours of Operations - 8:00AM - 5:00 PM MST, Monday - Friday
You may also reach us by email: customersupport@idahofirstbank.com. As regular email is not secure, we caution against using email for transmitting any sensitive personal information. Your identity cannot be confirmed, we cannot act on any instructions received via regular email. A callback will need to occur by phone to you with the contact information at IFB.
Definitions
Affiliates — Companies related by common ownership or control. They can be financial and non-financial companies. Idaho First Bank has no affiliates.
Non Affiliates — Companies not related by common ownership or control. They can be financial and non-financial companies. Idaho First Bank does not share with non affiliates so they can market to you.
Joint Marketing — A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Idaho First Bank doesn't jointly market.
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