We're very pleased to be new customers at Idaho First Bank. Fanci Freez has been a Boise landmark at 14th and State Street since 1947. With such a long history one would expect our banking relationship to be with an old established financial institution, and we were. But it felt like we were being treated like a number and having to reintroduce ourselves to a new staff a couple times a year. When our plans to finance some long needed remodeling coincided with tighter lending requirements, we were not treated like loyal, long time customers. You could only borrow money if you didn't need it. We were very fortunate to meet a Commercial loan officer from Idaho First Bank who listened to our story and asked for an opportunity to be of service. For us, this was a refreshing new experience. He helped us turn lemons into lemonade and obtain our needed financing. He made our decision to change banks a "no brainer". We now enjoy going to our bank at 209 N. 12th street. It's not our grandfather's bank. Not even our father's bank. It has a warm, inviting feeling when you walk through the door and you're certainly not treated like a number. We've moved our commercial business account to Idaho First and taken advantage of several convenient on-line banking services like Bill pay and Cash Management. This change was good for us. If you have a small business and not sure that you're getting the best service from your bank.. give Idaho First Bank a chance. They really are a community partner for supportive, engaged banking. Chris and Meagan, Tyler and Joyce.
Aerial Rental Inc
I am a local Idaho business owner and I can't say enough great things about Idaho First Bank, they know what it means to treat a customer right. Also if you need a loan you can't beat the Idaho First Bank team! Thanks for everything you do for us over here at Aerial Rental and Subway!!!!!!
Powder River Development
“Adrian Jones and Idaho First Bank have been instrumental in growing our business. Adrian Jones and his team are terrific. Not only was the initial set up simple and fast, but working with them on a daily basis has been great. They listened to our needs and concerns and stepped up to the plate and delivered.”
"As is the case with most successful businesses, people are the key. Those who combine their passion for the happiness of the people they serve with the high expectations self imposed by loving what they do, quickly separate themselves from the rest. Such is the case with everyone at Idaho First Bank, and more specifically with Vice President, Adrian Jones. His friendship and trust in matters financial has always delivered the peace of mind we've sought. Well done, Idaho First Bank and "Mr. Jones"!"
Working with Idaho First Bank was a whole new experience in banking. After 16 years of running various businesses it was a real pleasure to find that perfect bank to fit our needs. Many banks talk about the personal banking experience but Idaho First Bank actually delivers it! Our personal banker, Adrian Jones has become a valuable asset to my businesses.
Mile High Marina
Working with Idaho First Bank is a pleasure. Always friendly and helpful, the knowledgeable staff at Idaho First Bank go out of their way to make doing business an ease!
I chose Idaho FIrst Bank because I believe in "keeping it local". They have always met my business needs with fast and friendly service, and a smile! Gabriella
McCall Rental & Sales
We have found working with Idaho FIrst Bank has been a very enjoyable experience. It has brought us back to the old days of banking where customer service is key. Being able to work with a hometown staff who can make decisions at a local level and who actually knows and understands your business needs just makes good sense!
Pet's Best Insurance
Idaho First Bank Has been there for Pets Best Insurance since our company's inception. They have made our dream of helping pet owners afford high-level veterinary care a reality. Today, Pets Best Insurance has helped over 75,000 U.S. pets receive the highest level of veterinary care available. Idaho FIrst Bank handles all of our banking needs, which allows our company to focus on helping even more pets live longer, healthier lives. Dr. Jack Stephens, President and Founder of Pets Best Insurance.
This is the friendliest bank I have dealt with. They are dedicated to personal service.
Website is easy to use and convenient the Ladies are vey friendly. The Bank has a clean environment and good cookies!
Excellent help at all times. They are courteous and friendly always and they have cookies and coffee too!
This is a good bank. Everyone has always been so helpful. Nicest staff I have ever dealt with.
We chose Idaho FIrst Bnk because of our locals first mindset. I however would now choose them because of their AMAZING service. Every teller knows my name and every teller knows that my little 4 year old gets blue raspberry suckers. Not just any sucker- blue raspberry. That's why Idaho FIrst Bank is our bank! We LOVE the service.
Any problems great or small has been handled and always with a smile! Banking can be challenging but I can always count on help with any problem. Thanks for being professional, friendly and efficient
My name is Bonnie and I have never experienced the quality of customer service that I have gotten at Idaho FIrst Bank. They are friendly, helpful and so nice. They even called me on my birthday to wish me a happy day! I would never go anywher else now that I know what real custoemr service is.
Through moving around I have been involved in several different banks. Idaho First Bank is far and above any others I have ever used. The staff is always friendly and helpful and fun, the management understanding and not set on strict rules. The bank has a plan for every need and budget. I am completely happy with Idaho First Bank and I trust their localness. Thank you Idaho First!
Thank you- I always love coming to the bank and being called by name.
I Love, Love, Love Idaho First Bank! Awesome employees!!
Several years ago when my mother-in-law passed away, we needed a medallion notary seal on some of our paperwork. For some reason the Bank Manager at our regular bank would not do this for us. I stopped by Idaho First Bank on my way home and met a wonderful lady that worked there at the time named Dorothy. She read over the papers and did nto see a problem and she notarized them for us.. and she wouldn't accept a fee for the service. We opened an account soon there-after and have been totally impressed ever since. They are a wonderful Bank to deal with and the employees always seem happy.
REAL ESTATE CONTACTS
I feel I would be remiss if I did not take a few minutes and tell you of the very positive experience I recently had with your bank in securing a home mortgage through the efforts of Eric Leigh. Eric took me and my wife through the rigors of securing our loan and dealing with the three credit bureaus, which proved to be quite an ordeal. With his tenacity, knowledge, skills and ability we were successful in securing our loan with your bank. Of particular note, I want to mention a weekly flow chart that Eric submitted to us online. This was very informative and kept us up-to-date on our loan's progress. This was just another show of Eric's total service to his customers. Respectfully, Robert L. Webb
Sheila Moore "My Mortgage Lady" was our lender, She is a real estate rockstar! It's not tough to find lots of glowing reviews for her on the interweb and she has earned all of them. She smoothed every bump and saved us a considerable amount of money. If you choose her as your lender, I promise you will be thrilled with the decision. Plus, if you make it to closing, she just might surprise you with a unique and awesome gift. Thak you for everything Sheila! Nick Leonardson
I got your voice mail and had to tell you I am so THRILLED that Idaho FIrst Bank is doing this loan!!! Thank you so much for making this work and your attention to detail! I was already impressed with Idaho First Bank after attending the Lender Boot Camp continuing education class. Then I've been working with Christine Reino (totally fantastic) on a purchase of my own... and Kelli is on top of it today in Christine's absence. I feel like you all are the "Rolls Royce" of the lending world... and I'm wondering where you all have been my whole Real Estate life. So glad to be putting deals together with you all!! Overwhelmed with gratitude... Heather Haynes
I've worked with Kate & Alison a few times now. They are truly the best kept secret in town. They go above and beyond their measures to get things done. They always have their clients best interests at heart. I recommend them everytime! Robyn Baird, Keller Williams Realty
My husband and I recently purchased our first home and worked with Kate at Idaho First Bank. The customer service was fantastic! Kate was very helpful and made us feel at ease during the process. She explained every step, answered all our questions, and was very responsive- keeping both us and our realtor in the loop. We highly recommend her and Idaho First Bank and are so glad they were here to help us buy our first home. A very happy customer....
Wow, we've been in our house for over a week now and I realized I didn't THANK YOU for all your help. This has really been a whirlwind week, getting all of the furniture we ordered delivered, ordering window coverings etc. I really appreciate all of your efforts in expediting our funding at the very end. And, for getting us a GREAT rate! Judee Slack