General Questions Relating to all Types of Accounts

1. What if I have more questions or need assistance with my general banking needs?
   - For more information on Idaho First Bank and our banking options call us at (866) 634-2760, or come and visit us at one of our Idaho First Bank locations.
2. How do I open a savings or checking account with Idaho First Bank?
   - Simple. Stop by any one of our locations with at least two forms of identification, a current mailing address, and a start-up deposit. We’ll have you going in no time. If you have questions prior to visiting you can give us a call at (866) 634-2760.
3. How do I make deposits into my accounts?
   - You can deposit funds into your accounts using our ATM network, online, in person at one of our Idaho First Bank locations, or sometimes over the phone by calling (866) 634-2760.
4. What happens if my debit card is lost or stolen?
   - Your financial security is our main focus. If your debit card is lost or stolen call us immediately at: (866) 634-2760. For all incidents that are reported in a timely manner, we’ll put a hold on the stolen or lost card until you receive the new card.
5. What happens if I forgot my User ID and password?
   - If you can’t remember your password or username, click on the, “Forgot Your Password?” link and that will give you detailed instructions on how to reset you online account information.
6. Do you offer overdraft protection for all types of accounts?
   - This depends on the particular account. If you are afraid you might overdraw funds then you’ll want to look into our First Coverage option and see if it’s available for the particular account type. Overdraft protection is a great way to protect you from having to pay any unnecessary finance charges.
7. Can I link my accounting software with Online Banking?
   - Of course! This is the beauty of our technologically-driven world. We encourage you to register all of your accounts online to make overseeing your funds easier and faster.

[top]